Terms & Conditions

Hello, and welcome to the Nykd By Nykaa Terms and Conditions of use.

The Terms you see below are important because they:

  • Outline the legal rights of and our users.
  • Explain the rights you give to us when you use the services of Nykd By Nykaa 
  • Describe the rules everyone needs to follow for payments and refunds

Please read these Terms & Conditions carefully

Here we go


Please read these terms and conditions of use carefully before accessing, using or obtaining any products or services. By accessing the Nykd By Nykaa website, you agree to be bound by these terms and conditions (“Terms”) and our Privacy Policy. If you do not accept all these Terms, then you may not use our Website. In these Terms, “we”, “us” , “our” refers to Nykd By Nykaa, and “you” or “your” refers to you as the user of our Website.

Changes to the Agreement

We may modify these Terms, for any reason at any time, by posting a new version on Our Website, these changes do not affect rights and obligations that arose prior to such changes. Your continued use of Our Website following the posting of modified Terms will be subject to the Terms in effect at the time of your use. Please review these Terms periodically for changes.

If you do not wish to continue using the Service under the new version of Agreements, you may terminate your account / Services by contacting us by emailing us. These policies and procedures apply to all Nykd By Nykaa products sold on this site.

  1. Hours of Function
  • Nykd By Nykaa Team is operational from Monday – Saturday: 10:00 A.M- 7:00 P.M IST (India)
  • We observe a close on all government declared holidays. 
  1. Payments, Cancellations, and Refund policy
  • In case of any payment failure, please email us at contactus@nykdbynykaa.com
  • Payments can be made in INR. 

3.1 Billing

All payment transactions are processed through secure payment gateway providers. We do not store any card information (other than the last 4 digits of your card) in our servers.

A customer can purchase any product offered by Nykd By Nykaa through different payment options like, VISA / MasterCard / UPI depending upon which ones are currently being provided by Payment Gateway facility.

After the payment process is carried out successfully, an official receipt of purchase is provided by payment Gateway on behalf of Nykd By Nykaa through email which can be used as a reference for any future requirements.

3.2 Refund Policy

In case you feel the order is not as per specification, please contact our team within 24 -48 hrs for us to look into it and take an appropriate decision regarding refunds or replacement if any.


  1. Customer Support

For customer support with account-related and payment-related questions, please contact us using the Contact us section of our website. We will use reasonable endeavours to respond to all Customer Support Queries within a reasonable time frame but we make no promises that any Customer Support Queries will be responded to within any particular time frame and/or that we will be able to answer any such queries.

  1. Rights you grant us

On acceptance of Terms & Conditions by a user, the user gives his/her explicit permission to call or contact the user via Phone, SMS or email through any medium which Nykd By Nykaa deems fit.

We reserve the right to feature your picture in any photos, videos, or other promotional material used by us.

Further, we may use your personal information to inform you about other products offered by us. However, we shall not distribute or share your personal information with any third party marketing database or disclose Your personal information to any third party except on a case-to-case basis after proper verification of such third party or if required under any applicable law.

  1. Contact Us

If you have any questions concerning the Nykd By Nykaa, reach out to the Contact Us section of our website.